To: [my family] and the BBB;
With all due respect, Sirs and Ma'am, our policy has always been to teach; Lifeskills and marital arts. Our goal is to encourage people to improve themselves both physically and mentally. When [my family] committed to working with us they committd to learning the Lifeskills we teach, i.e. Respect, Discipline, Honesty and Honor. If we have failed in teaching that so be it. With that in mind; in our agreement there is and always has been a clause stating that any of our students for any reason may continue their training at any ATA school in the nation. They are not restricted to training with just us. There is a school located at 5830 W. Thunderbird Rd #B11 in Glendale and another located at 6740 W. Deer Valley Rd. D-106 in Glendale. The entire family is welcome to train at either of these two schools to make up the missed time at our school and any remaining time on their contracts.
Respectfully,
Mr. and Mrs. "Jay" "Ell"
The only change I've made to the above letter is that I substituted the names. I transcribed it from a hard copy letter, and did not try to clean up grammar.
I have responded back to the business and the BBB, rejecting the response, and providing reasons why. I will post that response here at a later time, if things go as I suspect they will.
One point I did not make with the BBB is the assertion the Ells made about their agreement: "in our agreement there is and always has been a clause stating that any of our students for any reason may continue their training at any ATA school in the nation." I read the copy of the one page agreement we have, and it says nothing of the sort.
Stay tuned.
